Warranty Policy for SBI Medical Webstore

Nov 2023

Thank you for choosing SBI Medical Equipment for your medical supply needs. We are committed to providing quality products, and this Warranty Policy outlines the terms and conditions of the warranties offered on our products.

  1. Limited Warranty:

SBI Medical provides a limited warranty on eligible products purchased from our webstore. The duration and terms of the warranty may vary depending on the specific product. Details of the warranty coverage for each product can be found in the product documentation or on the product page on our website.

  1. Warranty Coverage:

The warranty covers defects in materials and workmanship under normal use and service. It does not cover damages resulting from:

Accidents, misuse, or abuse of the product
Unauthorized modifications or repairs
Failure to follow product instructions or use contrary to the intended purpose

  1. Warranty Claims:

If you believe your product is eligible for warranty service, please follow these steps:

Contact our customer support team at support@sbimedical.us to initiate a warranty claim.
Provide proof of purchase, including the order number and date of purchase.
Follow any additional instructions provided by our customer support team.

  1. Resolution of Warranty Claims:

Upon receiving your warranty claim, our team will assess the issue and determine whether it falls within the scope of the warranty coverage. If the product is found to be defective and covered by the warranty, we will, at our discretion:

Repair the product
Replace the product with an identical or comparable item
Provide a refund for the purchase price

  1. Exclusions:

This warranty does not cover:

Normal wear and tear
Consumable or disposable items
Products not purchased directly from our webstore

  1. Warranty Period:

The warranty period begins from the date of purchase. The duration of the warranty is specified in the product documentation or on the product page.

  1. Transferability:

Warranties are generally non-transferable and apply only to the original purchaser.

  1. Changes to Warranty Policy:

SBI Medical Equipment reserves the right to update or modify this Warranty Policy at any time. Changes will be effective immediately upon posting on our website.

Contact Us:

If you have any questions or concerns about our Warranty Policy, please contact us at info@sbimedical.us

Thank you for choosing SBI Medical Equipment. We appreciate your trust in our products.

SBI Medical LLC